FAQs

How is the fit in Mias?

Mias follows the usual sizing standards. That means if you normally wear a 40, it will be the same on Mias.
You can consult the equivalence table in all the product sheets.

Can I return my order?

Of course! You just have to send a message to yutesmias@gmail.com before 15 days from when you received the order informing of the return and its reason. 

How much does it cost to return the order?

Peninsula and Balearic Islands: Free 1st return.
Canary Islands: € 7

Can I make a size change?

Clear! SImplement you have to send a message to yutesmias@gmail.com commenting on what size you want us to change and a delivery person will pick it up.
Mainland and Balearic Islands: Free
Canary Islands: € 7

How do I find out if a sold-out model is available again?

Subscribe to the replacement alert for the model that interests you. Just click on the sold out size and enter your email. We will automatically notify you when the size is replenished!

Are there shipping costs?

For shipments to mainland Spain and the Balearic Islands it is free, and in the case of the Canary Islands they are € 7. 

How much time will the order last?

Shipments to Peninsular Spain will take 24/48 hours to reach your door.
Shipments to the Balearic Islands will take 24 / 72h to reach your door.
Shipments to the Canary Islands will take 3-5 business days to reach your door.

Has it arrived wrong or have you had a problem with your order?

If it has arrived defective or you have had a quality problem with your order, please contact us by writing to shop@alpargatasmias.com with the order number and what happened. We will solve your problem in the blink of an eye.